Rana Basu
Assistant Professor
School of Management Sciences
Academic Qualifications
- PhD(IIT Kharagpur)
Contact
Phone
- Mobile: +91- 9432418698
Address
- Email: rbasu.iitkgp@gmail.com
Area of Research
- Operations Management
- Risk Management
- Green Logistics
- Quality and Performance Measurement
- Lean Management
Courses Undertaken
PG Courses
- Computer Applications in Management
- Market Research
- Management Information Systems
- Production & Operations Management
Recent Publications (Last 10)
- Basu, R., and Bhola, P. (2016) “Impact of Quality Management Practices on Performance Stimulating Growth: Empirical Evidence from Indian IT enabled Service SMEs”, International Journal of Quality and Reliability Management, Vol 33 (8), pp 1179 – 1201
- Basu, R., and Bhola, P. (2016) “Integrating Fuzzy MCDM Methodology to Investigate Quality Management Practices in Indian Digital Service SMEs”, International Journal of Services and Operations Management, Vol 25 (2), pp 173 – 205
- Basu, R., and Bhola, P. (2015) “Exploring Quality Management Practices and its Pattern Analysis in Indian Service SMEs”, Journal of Enterprising Culture, Vol. 23 (2), pp. 199-235
- Basu, R., and Bhola, P. (2014) “A Framework to Identify Service Quality Determinants of IT Enabled Scalable Ventures: A Study from Indian Context”, Journal of Information and Knowledge Management, Vol. 13 (4), pp. 1-14
- Basu, R., and Biswas, D. (2013) “A Study on Indian Higher Educational Institute Based Business Incubators”, Journal of Enterprising Culture, Vol 21 (2), pp 199 – 225
- Basu, R., and Bhola, P. (2014) “An approach to prioritize Quality Dimensions of IT enabled small service firms: A study of Indian SMEs”, 11th IEEE International Conference on Service Systems and Service Management (ICSSSM), 978-1-4799-31347/14.
- Upadhyay, P., Basu, R. and Dan, P.K. (2011) “Issues before Indian Small and Medium Scale Enterprises Opting for ERP Implementation”, Information Intelligence, Systems, Technology and Management, Vol 141, pp 41 – 50, Communications in Computer and Information Science
- Basu et al. (2017) "Neoteric quality improvement approach in resource constrained in Indian service SMEs: a concept note", International Journal of Productivity and Quality Management, Vol 21 (4), pp. 516 - 531